Privacy Policy Hayden AI

(A) This Policy

This Policy explains how we Process Personal data. This Policy may be amended or updated from time to time, so please check it regularly for updates.

This Policy is issued by each of the Controller entities listed in Section (O) below (together, “ Hayden AI”, “ we”, “ us” and “ our”) and is addressed to individuals outside our organization with whom we interact, including personnel of current or potential customers, visitors to our Sites, users of our Apps, other users of our services, personnel of vendors, applicants for employment, and visitors to our premises (together, “ you”). Defined terms used in this Policy are explained in Section (P) below.

This Policy is limited to processing activities in respect of which we are a controller. Where we act as a processor on behalf of a third party controller, please review the privacy policy of that controller.

This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Policy.

This Policy was last updated on April 30, 2025

(B) Collection of Personal Data

We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you are an employee of a customer or vendor); when you make Personal Data public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Apps; when you visit our Sites; when you register to use any of our Sites, Apps, or services; or when you interact with any third party content or advertising on a Site or in an App.

Collection of Personal Data: We collect or obtain Personal Data about you from the following sources:

(C) Creation of Personal Data

We create Personal Data about you (e.g., records of your interactions with us). We also create Personal Data about you in certain circumstances, such as records of your interactions with us. We may also combine Personal Data from any of our Sites, Apps, or services, including where those data are collected from different devices or sources.

(D) Categories of Personal Data we Process

We Process: your personal details (e.g., your name); your Contact / ID details (e.g., your address); your professional details (e.g., your CV); records of surveys or testing in which you have participated; demographic data (e.g., your age); visitor logs for our premises; records of your consents; payment details (e.g., your billing address); information about our Sites and Apps (e.g., the type of device you are using); details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us.

We Process the following categories of Personal Data about you:

(E) Sensitive Personal Data

We do not seek to collect or otherwise Process Sensitive Personal Data. Where we need to Process Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

(F) Purposes of Processing and legal bases for Processing

We Process Personal Data for the following purposes: providing our Sites, Apps, and services to you; operating our business; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; improving our Sites, Apps, and services; fraud prevention; establishment, exercise and defense of legal claims; and recruitment and job applications.

The purposes for which we Process the categories of Personal Data identified in Section (D) above, subject to applicable law, and the legal bases on which we perform such Processing, are as follows:

Purpose of Processing Categories of Personal Data Legal basis for Processing
Provision of Sites, Apps, and services - Personal details
- Contact / ID details
- Correspondence
- Demographic information
- Consent records
- Purchase details
- Payment details
- Data relating to our Sites and Apps
- Employer details
- Content and advertising data
- Cookie data
- Security information
- Views and opinions
- The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
- We have a legitimate interest in carrying out the Processing for the purpose of providing our Sites, Apps, or services (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Operating our business - Personal details
- Contact / ID details
- Correspondence
- Consent records
- Payment details
- Data relating to our Sites and Apps
- Content and advertising data
- Cookie data
- Security information
- Views and opinions
- The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
- We have a legitimate interest in carrying out the Processing for the purpose of operating our business (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Planning - Personal details
- Contact / ID details
- Professional details
- Demographic information
- Data relating to our Sites and Apps
- Employer details
- Content and advertising data
- Views and opinions
- We have a legitimate interest in carrying out the Processing for the purpose of planning the future operation of our operations or our business (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Communications and marketing - Personal details
- Contact / ID details
- Correspondence
- Demographic information
- Consent records
- Data relating to our Sites and Apps
- Content and advertising data
- Cookie data
- Views and opinions
- The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
- We have a legitimate interest in carrying out the Processing for the purpose of contacting you, subject always to compliance with applicable law (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Product safety communications - Personal details
- Contact / ID details
- Payment details
- The Processing is necessary for compliance with a legal obligation; or
- We have a legitimate interest in carrying out the Processing for the purpose of ensuring the safety, and proper use, of our products (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Management of IT systems - Personal details
- Contact / ID details
- Professional details
- Demographic information
- Consent records
- Payment details
- Data relating to our Sites and Apps
- Employer details
- Content and advertising data
- Cookie data
- Security information
- Views and opinions
- The Processing is necessary for compliance with a legal obligation; or
- We have a legitimate interest in carrying out the Processing for the purpose of managing and maintaining our communications and IT systems (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Health and safety - Personal details
- Contact / ID details
- Correspondence
- Visitor logs
- The Processing is necessary for compliance with a legal obligation; or
- We have a legitimate interest in carrying out the Processing for the purpose of ensuring a safe environment at our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- The Processing is necessary to protect the vital interests of any individual.
Financial management - Personal details
- Contact / ID details
- Payment details
- We have a legitimate interest in carrying out the Processing for the purpose of managing and operating the financial affairs of our business (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Surveys - Personal details
- Contact / ID details
- Correspondence
- Consent records
- Views and opinions
- We have a legitimate interest in carrying out the Processing for the purpose of conducting surveys, satisfaction reports and market research (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Security - Personal details
- Contact / ID details
- Visitor logs
- The Processing is necessary for compliance with a legal obligation; or
- We have a legitimate interest in carrying out the Processing for the purpose of ensuring the physical and electronic security of our business and our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Investigations - Each category of Personal Data identified in Section (D) above, to the extent necessary in the context of the relevant legal obligation or regulatory requirements or guidance. - The Processing is necessary for compliance with a legal obligation; or
- We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, breaches of our policies and applicable laws (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Legal compliance - Each category of Personal Data identified in Section (D) above, to the extent necessary in the context of the relevant legal obligation or regulatory requirements or guidance. - The Processing is necessary for compliance with a legal obligation, where applicable; or
- We have a legitimate interest in carrying out the Processing for the purpose of compliance with regulatory requirements or guidance (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Improving our Sites, Apps, and services - Personal details
- Contact / ID details
- Correspondence
- Demographic information
- Consent records
- Data relating to our Sites and Apps
- Content and advertising data
- Views and opinions
- We have a legitimate interest in carrying out the Processing for the purpose of improving our Sites, our Apps, and our services (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary - it is not used for Processing that is necessary or obligatory in any way).
Fraud prevention - Each category of Personal Data identified in Section (D) above, to the extent necessary in the context of the relevant fraud detection, prevention or investigation activities. - The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
- We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, fraud (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
Establishment, exercise and defense of legal claims - Each category of Personal Data identified in Section (D) above, to the extent necessary in the context of the relevant legal obligation or regulatory requirements or guidance. - The Processing is necessary for compliance with a legal obligation;
- We have a legitimate interest in carrying out the Processing for the purpose of establishing, exercising or defending our legal rights (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- The Processing is necessary for the establishment, exercise or defense of legal claims.
Recruitment and job applications - Personal details
- Contact / ID details
- Correspondence
- Professional details
- Demographic information
- Visitor logs
- Consent records
- Data relating to our Sites and Apps
- Employer details
- Content and advertising data
- Views and opinions
- The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
- We have a legitimate interest in carrying out the Processing for the purpose of recruitment activities and handling job applications (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
- We have obtained your prior consent to the Processing (e.g., where this is necessary for the purposes of criminal records checks, in accordance with applicable law).

(G) Disclosure of Personal Data to third parties

We disclose Personal Data to: legal and regulatory authorities; our external advisors; our Processors; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; any purchaser of our business; and any third party providers of advertising, plugins or content used on our Sites or our Apps.

We disclose Personal Data to other entities within the Hayden AI group, for legitimate business purposes and the operation of our Sites, Apps, or services to you, in accordance with applicable law. In addition, we disclose Personal Data to: you and, where appropriate, your appointed representatives;

(H) International transfer of Personal Data

We transfer Personal Data to recipients in other countries. Where we transfer Personal Data from the UK or the EEA we rely on various data transfer mechanisms to fulfil our obligations under applicable law, depending on the circumstances.

International Transfers: Our servers and data centers are located in the United States (US). If you choose to access our Sites, our Apps, or our services from outside the US, then you should know that you are transferring your Personal Data outside of your region and into the US for storage and processing. We may also transfer your Personal Data from the US to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating our services. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region. If you are located in the European Union (EU), the United Kingdom (UK), or Switzerland, then the countries we may transfer your Personal Data to, including the US, may not have data protection laws as comprehensive as those in your own country. To ensure your Personal Data is protected, and that we comply with the applicable data protection laws, we have implemented the following measures:

US Data Privacy Framework Notice: We comply with the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF as set forth by the US Department of Commerce. Hayden AI has certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles (“ EU-US DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the EU-US DPF, and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-US DPF. Hayden AI has certified to the US Department of Commerce that it adheres to the Swiss-US Data Privacy Framework Principles (“ Swiss-US DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-US DPF.

(I) Data security

We implement commercially reasonable security measures to protect your Personal Data. Please ensure that any Personal Data that you send to us are sent securely.

To help protect your Personal Data, we use commercially reasonable steps to protect the data that we collect, including your Personal Data. The reasonable steps include protecting this data against accidental loss, unauthorized use, disclosure, and restricting access to Personal Data by our staff. Our Sites, our Apps, and our services are hosted by a third-party hosting company that we have determined maintains adequate security controls and utilizes TLS encryption for all internet communication with our Sites, our Apps, and our services. We also require all staff that administer and develop our Sites, our Apps, and our services to follow industry-standard controls, including strong passwords, the use of anti-virus and anti-malware software, disk encryption, and other best practices.

You should keep in mind, however, that our Sites, our Apps, and our services utilize software, hardware, and networks, which from time to time require maintenance and experience problems beyond our control. Note that no data transmission over the public internet or encryption method can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.

(J) Data accuracy

We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

(K) Data minimization

We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.

(L) Data retention

We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed in connection with a lawful purpose.

(M) Your legal rights

Subject to applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities.

(N) Direct marketing

We Process Personal Data to contact you with information regarding Sites, Apps, or services that may be of interest to you. You may unsubscribe for free at any time.

(O) Children

Our Sites, Apps, and services are not directed to users under the age of 18, and we do not knowingly collect Personal Data from children under the age of 18 without obtaining parental consent.

(P) Details of Controllers

For the purposes of this Policy, the relevant Controllers are:

Controller entity Contact / ID details
Hayden AI Technologies, Inc. 460 Bryant Street, San Francisco, CA 94107 privacy@hayden.ai EU Representative: European Data Protection Office (EDPO) EDPO Avenue Huart Hamoir 71, 1030 Brussels, Belgium https://edpo.com/gdpr-data-request/
Hayden AI Technologies Ireland Limited 70 Sir John Rogerson's Quay, Dublin 2, D02R296, Ireland privacy@hayden.ai

(Q) U.S. Data Privacy Framework

Hayden AI Technologies, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively, the “DPF”).

To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

(R) California Privacy Notice

This section describes how we collect, use, and share the Personal Information of California residents in our capacity as a “business” under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) and the rights these users may have with respect to their Personal Information.

Categories of personal information we collect and disclose: In the preceding 12 months, we have collected the following categories of personal information, as defined by the CCPA, and referencing the categories described in the 'What information do we collect' section of this Privacy Policy.

Category of Personal Information Collection Categories of Third-party Recipients
Identifiers: Information that identifies you, including your first name, last name, and email address. Business communication and collaboration tools, data analytics providers, hosting service providers, data storage service providers, sales and marketing tools, finance and accounting tools.
Commercial information: Records of products and services purchased. Finance and accounting tools, sales and marketing tools.
Internet or other electronic network activity information: Including, but not limited to, interaction and activity with our Websites and Services, interaction with ads, information on your devices, including operating system versions, browser type, app versions, your IP address, and your interaction with emails we may send you. Data analytics providers, ad networks, sales and marketing tools, hosting service providers, product infrastructure tools.
Geolocation data: In accordance with your device permissions we may collect your precise location. Data Analytics Providers, Ad Networks, sales and marketing tools, hosting service providers.
Professional or employment-related information: Information about the company you work for. Business communication and collaboration tools, finance and accounting tools, sales and marketing tools, hosting service providers.

Purposes for our collection of your information: We may use your personal information for the purposes described in the " How do we use your personal information" section of this Privacy Policy and for the following business purposes specified in the CCPA:

We do not collect or process sensitive personal information for purposes of inferring characteristics about consumers, and/or for purposes subject to the right to limit under the CCPA.

Sales and Sharing: Under the CCPA, “sales” and “sharing” are broadly defined, respectively, and include disclosing or making available personal information in exchange for monetary or other valuable consideration, or for purposes of cross-context behavioral advertising. We do not disclose, sell, or otherwise make available personal information in exchange for monetary compensation.